Privacy Policy
Crystal Clears Cleaning Services
Effective Date: 30/03/2026
Last Updated: 30/03/2026
1. Introduction
Crystal Clears Cleaning Services is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, visit our website, or contact us.
We comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following types of personal data:
a) Personal Identification Information
Full name
Address
Email address
Telephone number
b) Service Information
Property details relevant to cleaning services
Access instructions (e.g., entry details)
Booking history
Communication records
c) Payment Information
Billing address
Payment details (processed securely via third-party payment providers – we do not store full card details)
d) Website Usage Data
IP address
Browser type and version
Pages visited
Cookies and tracking technologies
3. How We Use Your Information
We use your personal data to:
Provide and manage our cleaning services
Respond to enquiries and provide quotations
Process payments and issue invoices
Communicate service updates and confirmations
Improve our services and website performance
Comply with legal and regulatory obligations
We only use your data where we have a lawful basis to do so, including contract performance, legal obligation, legitimate interest, or your consent.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information with:
Trusted employees or contractors where necessary to deliver services
Secure payment processors
IT and website service providers
Legal or regulatory authorities where required by law
All third parties are required to respect the security of your data and process it in accordance with the law.
5. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
Access to personal data is limited to those who have a legitimate business need to know.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
When data is no longer required, it will be securely deleted or anonymised.
7. Your Rights
Under data protection laws, you have the right to:
Request access to your personal data
Request correction of inaccurate information
Request erasure of your data (where applicable)
Object to or restrict processing
Request transfer of your data
Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us using the details below.
8. Cookies
Our website may use cookies to improve user experience and analyse website traffic. You can control cookie preferences through your browser settings.
For more information, please see our Cookie Policy (if applicable).
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Crystal Clears Cleaning Services
Email: info@crystalclearscleaningservicesltd.co.uk
Phone: 07440313947
Address: 5 Brayford Square, London, E10SG
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.